Privacy Policy – Priya Askew

PMA Advanced Medical Aesthetics

EU Privacy Notice

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PMA Advanced Medical Aesthetics respects your privacy. This Privacy Notice describes the types of personal data we collect from clients using our services, how we use the personal data, and with whom we share it. We also describe the rights you may have and how you can contact us about our privacy practices. PMA Advanced Medical Aesthetics is responsible for the use of your personal data for the purposes described in this Privacy Notice – our contact information can be found in the “How to Contact Us” section.

For further information on how we process your personal data, please use the links below to jump to the listed section:

1. Personal Data We Collect
2. How We Use The Personal Data We Collect
3. How We Share Personal Data
4. Data Transfers
5. How We Protect Personal Data
6. Retention of Personal Data
7. Your Rights
8. Updates to Our Privacy Notice
9. How to Contact Us

1. Personal Data We Collect

The personal data we collect includes your:

• Name;
• Contact information, including your address, phone number and email address;
• Date of birth; and
• Medical History and GP contact details

When you are asked to provide information to us when you fill in a registration form, an asterisk (*) indicates the information that you are required to provide. You may choose to provide additional information within fields that are not required. If you do not provide the required information, you may not be able to use our services.

2. How We Use The Personal Data We Collect

We use the personal data that we collect in order to register you with our clinic, check your medical history, schedule appointments and make contact with you when required. We process personal data for these purposes because we are required to do so in order to provide our services to you.

We also process personal data for the following business purposes because we have a legitimate interest in doing so:

• Maintaining customer records;
•Complaint handling and dispute resolution, in order to resolve any complaints raised by our customers;
• Ensuring compliance with our internal policies and procedures relating to our services;
• Fraud detection and prevention.

We may use your contact details to update you about new services that we may offer. We will only do this where we have your consent.

In addition to the purposes above, we also process personal data when we are required to do so by law.

If we plan to use the personal data that you provide for other purposes, we will provide an additional privacy notice to you to describe the purposes for which we will use the personal data and our legal basis for doing so.

3. How We Share Personal Data

We may share personal data with service providers that support the delivery of our services, such as pharmacies, insurance companies and patient management applications. All service providers have entered into legally binding agreements requiring them to use personal data only as necessary to perform services on our behalf and to implement appropriate data security and confidentiality obligations, in accordance with applicable law.

In addition, we may disclose personal data about you (i) if we are required or permitted to do so by law or legal process, for example due to a court order or a request from a law enforcement agency, (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, (iii) in connection with an investigation of suspected or actual fraudulent or other illegal activity, and (iv) in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation).

4. How We Share Personal Data

We may transfer the personal data that we collect about you to recipients in countries other than the country in which the personal data originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the personal data. When we transfer your personal data to recipients in other countries, we will comply with applicable legal requirements regarding providing appropriate safeguards for the transfer of personal information to recipients in countries for which the European Commission has not issued an adequacy decision. These safeguards include the European Commission’s Standard Contractual Clauses and US-EU Privacy Shield Framework certification, copies of which may be obtained by contacting us as indicated in the How to Contact Us” section of this Privacy Notice.

5. How We Protect Personal Data

PMA Advanced Medical Aesthetics maintains technical and organizational safeguards to ensure an appropriate level of security and confidentiality for your personal data, in accordance with our policies and applicable legislation.

6. Retention of Personal Data

We retain your personal data for the period that you are registered with our clinic. When your registration ceases we delete the personal data, unless we are legally required to retain it or if we need to retain it in order to comply with our legal obligations (for example, for tax and accounting purposes).

7. Your Rights

Subject to applicable law, you have the right to request access to and rectification of the personal data we maintain about you, or to request the restriction of the processing of your personal data or to object to that processing on grounds relating to your situation.

In addition, you may have the right to request erasure of your personal data from our systems in certain circumstances provided by applicable law. Where technically feasible, upon written request and verifiable identification, we will provide you with a copy of the EEA personal data provided to us by you in a structured, commonly used, machine-readable format. To exercise these rights, please contact us as indicated below. You may lodge a complaint with the Information Commissioner’s Office if you are not satisfied with our response.

8. Updates To Our Privacy Notice

This Privacy Notice may be updated periodically to reflect changes in our personal data practices. We will [post a notice on our websites and/or send you an email] to notify you of any significant changes to our Privacy Notice and indicate at the top of the Privacy Notice when it was most recently updated.

9. How to Contact Us

If you have questions about how we handle your personal data or would like to exercise your rights, please reach out by emailing or writing to us at:

Dr Priya Manickavasagar Askew
Email: info@priyaaskew.com